Terms and Conditions

1. Acceptance of Terms: By using the services provided by Washee, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, you may not access or use our services.

2. Service Description: Washee offers laundry and dry cleaning services through its online platform and mobile application. We provide pickup, cleaning, and delivery of laundry items as per the selected service.

3. Account Creation: Users must create an account to access our services. You agree to provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Service Fees: Service fees are based on the selected service and are subject to change at Washee’s discretion. You agree to pay all fees associated with the services you request.

5. Payment: Payment for services is processed through our online payment system. By providing payment information, you authorize Washee to charge the specified amount for the services rendered.

6. Service Limitations: While we strive to provide the best possible service, Washee does not guarantee the removal of all stains or damages to items during the cleaning process. Some items may require special care or may not be suitable for our cleaning methods.

7. Pickup and Delivery: Washee will schedule pickups and deliveries based on the selected service and available time slots. You agree to provide accurate pickup and delivery information and to be present during the designated times.

8. Cancellation and Refunds: Cancellations must be made within the specified time frame to receive a full or partial refund, as outlined in our cancellation policy. Refunds are issued at Washee’s discretion.

9. Intellectual Property: All content and materials provided by Washee, including but not limited to logos, trademarks, and software, are the property of Washee and are protected by copyright and other intellectual property laws.

10. Privacy: Washee respects your privacy and handles personal information in accordance with our Privacy Policy.

11. Limitation of Liability: Washee shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services.

12. Indemnification: You agree to indemnify and hold Washee harmless from any claims, losses, damages, liabilities, and expenses arising out of your use of our services or any violation of these Terms and Conditions.

13. Governing Law: These Terms and Conditions are governed by the laws of [insert jurisdiction]. Any disputes arising from these terms shall be resolved through arbitration in accordance with the rules of the American Arbitration Association.

14. Changes to Terms: Washee reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any changes to these terms.

By using Washee’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns regarding these terms, please contact us at support@gowashee.com.