Privacy Policy

At Washee, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile application, and laundry services.

1. Information We Collect:

  • Personal Information: When you create an account or use our services, we may collect personal information such as your name, contact details, payment information, and address.
  • Usage Information: We may collect information about your interactions with our website and application, including IP address, device information, and browsing history.
  • Laundry Preferences: To provide personalized service, we may collect information about your laundry preferences, such as detergent choices and special instructions.

2. How We Use Your Information:

  • Provide Services: We use your information to fulfill your laundry requests, process payments, and communicate with you about your orders.
  • Improve Services: We analyze usage data to enhance our services, optimize our website and application, and develop new features.
  • Marketing: With your consent, we may send promotional offers, newsletters, and other marketing communications.

3. Information Sharing:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and delivery partners.
  • Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms and policies, or protect the rights and safety of Washee and others.

4. Data Security:

  • We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
  • Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Choices:

  • Account Settings: You can review and update your account information and communication preferences through your account settings.
  • Marketing Preferences: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Children’s Privacy:

  • Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

7. Changes to This Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or app.

8. Contact Us:

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@gowashee.com.

By using Washee’s services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. We appreciate your trust in Washee and are committed to protecting your privacy.

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